Last updated: 3 November 2026
Safety first
- Run training and assessment in safe practical areas, with scaffolds that are inspected and tagged.
- Stop any activity that becomes unsafe.
Honest assessment
- Assess every candidate against the published standard, without shortcuts.
- Never issue, promise or sell a certificate without a valid assessment.
- Keep complete, truthful records of training and assessment.
Respect
- Treat candidates, colleagues and clients with respect and without discrimination.
- Make reasonable adjustments where they do not affect the competence being assessed.
Using the ISI name
- Use the ISI name and logo only as authorised, and only for the courses and services you are approved for.
- Do not imply approval for services ISI has not authorised.
Breaches
Breaches can lead to additional audits, suspension or withdrawal of authorisation or membership.
Questions, compliance enquiries, or formal appeals regarding this policy?
Contact the ISI Governance & Standards Secretariat directly.